The Privacy Policy is a part of the Legal Notice that governs the website www.resetqi.com, along with the Regulations for Use of Cookies. The website is owned by Imforx Ltd. and complies with the applicable laws and regulations regarding information society services, electronic commerce, and personal data protection, including Regulation (EU) 2016/679.
Imforx Ltd. reserves the right to modify or adjust the Privacy Policy as needed. It is recommended that users review it whenever they access the website. If a user has registered on the website and accesses their account or profile, they will be informed about significant changes regarding the processing of their personal data.
The entity responsible for processing the data collected through the website, whether provided voluntarily by the user or obtained through navigation, contact forms, email, or telephone, is the File Controller, whose contact information is provided below. If users have any inquiries or concerns about the processing of their personal data or privacy, they can contact the Data Protection Delegate using the provided contact details.
Regarding the processing of personal data, individuals have certain rights. They have the right to know if their personal data is being processed, access the personal information held by Imforx Ltd., request the correction or deletion of inaccurate data, restrict the processing of their data in specific cases, and request the transfer of their data to another controller. Users also have the right to withdraw their consent to the processing at any time.
Imforx Ltd. provides forms for users to exercise their rights, which can be requested by contacting them via the provided email address. The forms should be electronically signed and accompanied by a copy of the user's identification document (DNI or ID). If a representative is acting on behalf of the user, a copy of the representative's identification document or electronic signature must also be provided. The forms can be submitted in person at the address of Imforx Ltd. or sent by email. Users also have the right to file a complaint with the Turkish Data Protection Agency if they believe their rights have not been properly addressed. Imforx Ltd. is required to resolve such complaints within one month of receiving them.
Regarding the data collected through the website resetqi.com, Imforx Ltd.. gathers information such as IP address, browser version, operating system, and duration of the visit or navigation. This information may be stored by Google Analytics, and users are directed to refer to Google's Privacy Policy for further details. If Google Maps is used on the website, it may access the user's location with their permission to provide accurate distance and route information. The Privacy Policy of Google Maps should be consulted for information on the use and processing of such data. The collected data is used for statistical analysis, improving the website, products, and services, and enhancing the business strategy. It is not shared with third parties.
In order to access certain products and/or services, users may need to register on the website. During the registration process, the user is required to provide personal data through a registration form. The fields marked with an asterisk (*) are mandatory and must be filled in for the registration to be completed.
The user is provided with a personal and non-transferable username and password. It is the user's responsibility to keep the password secure. We strongly advise against writing it down or sharing it with third parties. If needed, there is a password reset function available.
During the registration process, the user's navigation data will be associated with their registration data, allowing us to customize the user's experience and provide product and/or service recommendations based on our criteria.
The registration data of each user, along with their transaction history, will be stored in the databases of Imforx Ltd., as long as the user's account remains active. If the account is deleted, the data will be removed from our databases. Transaction-related data will be retained for a period of 5 years without being accessed or altered to comply with legal requirements. Non-transactional data will be kept unless consent is withdrawn, in which case it will be promptly deleted.
The legal basis for processing personal data is the fulfillment of a contract between the user and Imforx Ltd.(ResetQi), where the user requests products, services, or utilities.
The purposes of processing the data are as follows:
• Managing the user's registration and access to the website.
• Handling purchases of products and/or services available on the website.
• Providing updates on the processing and status of purchases.
• Responding to user inquiries and requests for information.
• Managing all available features and functionalities of the platform.
Please note that you may receive communications via email and/or telephone regarding incidents, errors, problems, or the status of your orders.
Upon registration, users will be requested to provide their express consent for receiving commercial messages. If users wish to revoke their consent, they can contact Imforx Ltd. using the provided contact information. Additionally, every commercial communication will include a link and/or email address to allow users to opt-out of receiving such messages.
Users can directly contact Imforx Ltd. via email, "Contact Us" forms, or similar methods provided on the website. To do so, users are required to provide their personal data for Imforx Ltd. to effectively respond to their inquiries. The mandatory fields, marked with an asterisk (*), must be filled in for the requests to be submitted.
The provided data will be stored in Imforx Ltd.'s databases and will be used to respond to the user's application or request for information, unless consent is withdrawn. In that case, the data will be deleted after a period of 5 years.
The legal basis for processing this data is the user's consent when requesting information or needing to stay in contact with Imforx Ltd..
Handling queries or requests for information submitted through the website, email, or phone.
Sending communications, special offers, news, or activities that may be of interest to the user or as specifically requested by the user, even through electronic means. This purpose is optional, and users need to explicitly consent by checking the provided box.
The personal data provided through these means will not be disclosed to third parties. Imforx Ltd. will directly respond to these types of queries.
If you submit your curriculum vitae (CV) to Imforx Ltd. through the website, email, or in person at their premises, it will be added to their database. The CV will be stored for a period of 1 year, and if no contact has been made within that time, it will be deleted.
The legal basis for processing the CV data is the explicit consent provided by the interested party when submitting the CV and checking the designated box.
The purpose of processing the CV is to include it in Imforx Ltd.'s current and future selection procedures.
If the interested party is eventually hired as an employee by Imforx Ltd., their data will be included in a database owned by the company for the internal management of the employer-employee relationship.
The website offers the option to subscribe to Imforx Ltd.'s newsletter. To subscribe, you need to provide an email address.
This information will be stored in Imforx Ltd.'s database and will remain registered until the interested party requests its cancellation or until Imforx Ltd. discontinues sending the newsletter.
The legal basis for processing this personal data is the explicit consent provided by all interested parties who subscribe to the service and check the designated box.
The email data will only be processed and stored for the purpose of managing the newsletter sending to users who have requested it.
An application is used to automatically send the newsletter, which has access to the email addresses.
To send a newsletter, users will be required to provide their explicit consent by checking the designated box during the registration process. If users wish to revoke their consent, they can contact Imforx Ltd. using the provided contact information. Additionally, every commercial communication will include a link and/or email address to allow users to unsubscribe.
The newsletter will be sent through the Mailchimp platform, which is based in the USA. This involves an international transfer of data, which is governed by the agreement between the European Union and the USA known as Privacy Shield. You can find more information about Privacy Shield at https://www.privacyshield.gov/list.
